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Take a closer look at what's on our mind

Laurent Othacéhé

CEO

Recent Posts

Tech Overload – Stop And Smell The Silicon

Posted by Laurent Othacéhé on February 17, 2016

Even after 30 years in the IT industry, I’m still a proper geek and my heart warms every time a new gadget appears. Integrated geo-localisation? I want one! Self-diagnostics? Oh yes yes yes! Predictive despatching? I’m having impure thoughts now…

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Scheduling is very much like cooking

Posted by Laurent Othacéhé on March 3, 2015

I like my food. I mean I really do. In my native France, “cuisine” is regarded with quasi-religious fervour and its preparation carried out with obsessive care and fanatical attention to detail. Which leads me to scheduling. But more of that later.

Throughout my career I have met many field force organisations of all shapes and sizes, across the world. Some were very good, others, well, not so much. But most fell somewhere in-between. And every day they all faced their own unique challenges. There is one thing however that every single one of them has in common: they have all grown their operations over many years, layering processes, systems, organisations and habits with minimal planning and control.   Their operations are without fail complex, and often messy.

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