Cognito’s SmartWorker mobile application is an integral part of our Fieldforce iQ intelligent mobile workforce management solution. SmartWorker is not just a mobile application, it is a powerful tool that enables your field workers to deliver excellent service where it matters – on-site with the customer.
Built upon our pioneering activity-based workflow, SmartWorker provides your mobile workforce with the information needed to do the right thing at the right place at the right time. It is also a powerful data-collection tool. SmartWorker provides you with real-time data on what is really happening with your mobile workforce, by harnessing the power of today’s modern mobile devices. This enables you to make important decisions that ensure your organisation delivers continuously improving performance.
As part of our growing range of resources, within the Learning Centre on our website, we have started to release a series of Product Tour videos. These short videos will explain and demonstrate some of the key features of our Fieldforce iQ mobile workforce management solution. The first three Product Tour videos in this series look at the following features of our SmartWorker cross-platform mobile application.