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Take a closer look at what's on our mind

David Schulze gives his top 5 reasons to attend Field Service USA

Posted by David Schulze on January 18, 2018

Billed as ‘THE EVENT for Leaders in Customer Care, Service & Support’; Field Service USA is the west coast’s biggest event for all field service professionals. Attracting 400+ delegates and a number of high profile expert speakers; for the 16th year in a row the event promises to be bigger and better than before. 

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Terraform and AWS Application Load Balancers

Posted by Leigh Hayward on January 9, 2018

In my last article I outlined the basics of Application Load Balancers (ALB) and how you can use these to leverage a decent saving — this saving was significantly increased earlier this year when AWS increased the number of listeners per ALB from 10 to a whopping 50!

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Cognito iQ voted one of the UKs top undergraduate employers

Posted by Charlotte Henderson on October 26, 2017

For almost 20 years we’ve been supporting future graduates by giving them a taste of our world and the opportunities the tech industry has to offer. This year we are delighted to be ranked number 23 in the ‘Rate my Placement’ Top Medium-Sized Undergraduate Scheme.

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Moments of Magic

Posted by Rebecca Barnett on August 15, 2017

We love to hear stories about the moments of magic that great customer service can create, so we thought we would share with you some real-life heart-warming customer experiences. Enjoy!

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The Advantages of Single Sign-on for Business

Posted by Emma Button on July 28, 2017

A growing number of customers have begun to enhance their integration with us through utilisation of our single-sign-on functionality. This will empower customers to manage their own users, apply corporate password configuration, and provide the ability for users to reset their own passwords. We use the industry-standard SAML (Security Authentication Markup Language) data format to perform federated login. Integrating your own identity management systems with the Cognito iQ web portal is now convenient and even more secure. 

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