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Connecting workers in the field with the back office in real time

Guide your field workers through their day with a constant flow of information between the field and core business systems.

Cognito iQ provides field workers with an easy to use, intuitive workflow, available on any mobile device. Using decision-tree logic to guide workers through tasks, the workflow adapts according to the data entered - that’s the intelligent bit.

  • Standard API
  • Compatible With 3rd Party Software
  • Cross-Platform Capability
  • Device Agnostic

Flexible Workflow

Why adapt your business process to suit a workflow template?

Our workflow is flexible and adapts to the way your business works, not the other way around.

Based on a wealth of experience with leading field organisations, our workflow can be self-configured to suit your business needs as they evolve

Case Studies

Electronic Timesheets

Our solution gathers data about a worker’s day to produce an accurate electronic timesheet.

From travel to time spent on tasks, the data collected provides visibility of how a field worker’s time is utilised across a range of productive and non-productive activities.

  • No more paper-based time sheets
  • Identify gaps in process
  • Improve planning
  • Increase time spent on productive tasks

Case Studies

Compliance

Incorporate vehicle checks, risk assessments and other checks into your workflow to ensure your employees are safe and compliant:

  • Risk Assessments & Method Statements
  • Industry specific H&S legislation
  • Environmental Regulations
  • Vehicle Damage Reporting

Assist compliance to internal policies such as:

  • Contractual T's & C's
  • Pricing Policies
  • Data capture to support invoicing
  • Customer specific guidelines and policies

Case Studies

Stock & Parts Management

A comprehensive parts management system which allows workers to:

  • Check stock inventory in real time
  • Manage van stock and conduct stock-taking
  • Scan or enter parts information
  • Record parts used
  • Order parts
  • Source stock from retailers or other company vehicles

Case Studies

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Smart Forms

Customise your workflow simply and quickly, reduce development costs and eliminate the need for paper forms with Cognito iQ Smart Forms.

  • Replace paper-based forms: Risk Assessments, Damage Reports, Sales Leads
  • Instantly create electronic forms and amend fields within your workflow
  • Smart Forms - Intuitively direct users to complete relevant sections

Smart Forms can be configured to capture any Form Data you require.

Case Studies

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Signature & Photo Capture

Automatically capture photographic evidence of task outcomes and work completed.

Our Intelligent Workflow:

  • Collects electronic signatures
  • Confirms date, time and GPS locations
  • Links all images to tasks
  • Provides easy access to images

Case Studies

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Customer Survey

Use Cognito iQ to complete bespoke customer surveys and capture Net Promoter/SIM Scores.

Deliver a consistently positive experience by monitoring and influencing customer satisfaction in real time.

Case Studies

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More Features

Other capabilities of Intelligent Workflow:

  • Integrated satellite navigation
  • View instruction manuals and asset diagrams
  • Electronic holiday request and expense form submission
  • Integration with other 3rd party applications

Case Studies

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Integration 

Cognito iQ Mobile integrates via a Standard API and is compatible with 3rd Party Software.

The Cognito iQ Mobile application is also device agnostic and available on all major operating systems.

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