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Cognito iQ Mobile Industry Specific Workflows

To suit your individual business needs

We provide industry-specific workflows for leading organizations in the following sectors:

  • Field Service
  • Facilities Management
  • Courier Services
  • Retail Logistics
  • Utilities

Our best-practice workflows are based on expertise in these areas but can be configured for any mobile workforce.

Quote from heateam

Field Service

We work with the UK's leading field service organizations, to help them deliver award-winning service.

Some customer highlights:

  • 30% Increase in engineer productivity
  • 98% First Time Fix Rate
  • 50% Reduction in customer complaints
  • 25% Reduction in car stock
  • Winner of National Customer Service Award

Case Studies Capability Briefs

Facilities Management

Cognito iQ helps field workers:

  • Locate and identify assets
  • Estimate work and costs
  • Repair and fit parts on multiple assets
  • Capture meter readings
  • Switch and suspend multiple tasks
  • Create stock pick up/drop off activites
  • Capture vital activity information on or offline

Case Studies Capability Briefs

Quote from CitySprint

Courier, Transport & Retail Logistics

Our Cognito iQ EPOD/C (Electronic Proof of Delivery/Collection) solution provides a user-friendly workflow on any operating system or mobile device.

  • Electronic driver manifest
  • Real-time delivery/collection updates
  • Accurate OTIF measurement
  • GPS Location detection & ‘Out of Location’ Alerting
  • Rapid Barcode Scanning
  • Secure Courier Logon/Workflow locking

Case Studies Capability Briefs

Utilities

We work across all areas of the utility industry, to provide mobile solutions for:

  • Groundworks
  • Asset Management
  • Meter Reading
  • Smart Metering
  • Performance Management
  • SIM Score Capture

Offline working capability ensures that worker activity information is captured in or out of network coverage.

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Clients

Baxi
Computacenter
Stanley Security
Konica Minolta
Tunstall
CBRE
Integral
Salisbury
Hermes
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Transport for London
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SIG
PH Jones