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News & Events

Keeping you up to date

Emily Mason

Recent Posts

Industry Recognition for Cognito’s Laurent Othacehe

Posted by Emily Mason on February 23, 2015

Huge congratulations are in order for our very own Laurent Othacéhé after he was chosen by Field Service News as one of the ‘20 most influential people in field service’.

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STANLEY Security making 100% possible

Posted by Emily Mason on July 31, 2014

STANLEY Security - part of the $11 billion company known as Stanley Black & Decker - first became a Cognito customer in 2004, when they selected us as their first choice supplier for mobile deployments in France and the UK.

Then, in 2012, as the worldwide supplier of tools, hardware and security solutions continued to grow, it recognised that a newer, more streamlined, standardised Mobile Workforce Solution was required for the security part of their business in Europe.

Designing, installing, monitoring and servicing security systems for their industrial, government, commercial and national account customers, STANLEY Security pride themselves on offering innovative, total solutions tailored to the specific needs of their customers’ sector and business.

Dedicated to earning their customers’ 100% Trust by providing world-class service meant that, for STANLEY Security, a solid and flexible field mobility platform was an imperative, meaning they could both improve their efficiency and deliver ever-improving levels of customer satisfaction.

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Looking back at Service Management Expo 2014

Posted by Emily Mason on July 2, 2014

The annual Service Management Expo (SME) happened for the 30th time last month, back in London after a number of years in Birmingham. The Facilities Show, with which SME is now co-located, celebrated its 15th birthday and the new venue, the ExCeL London centre, welcomed its 20 millionth visitor – all at the same time.

Impressive though these numbers are, it is not really what this event is all about. SME is for service-minded people to discover what is new, explore ways to improve their business and… And what?

I sneaked out of the office to visit the show on its second day, and try to answer that question. Unlike a couple of my fellow Coggers, my ticket was not inspected en-route to the ExCeL on the DLR and I arrived in plenty of time. It was my first visit to the ExCeL and I have to say it is huuuge! Perhaps not by world conference centre standards, but it certainly seemed massive when you are trying to find a coffee.

SME itself forms only a tiny part of UBM’s Protection & Management event, but was easily found with its own entrance and distinctive turquoise colour scheme (which we liked!) The number of exhibitors was disappointing though, and even those with a presence were not overwhelmed by visitors - “steady” is the word that a number of people used when I asked how it was going.

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Cognito at Service Management Expo 2014

Posted by Emily Mason on May 9, 2014

This year’s 30th Service Management Expo (SME) is shaping up to be the field service event of the year. The move to London’s ExCeL centre (17-19 June) and its renewed co-location alongside the Facilities Show promise to be a winning combination. For the visitor, a chance to see all the major suppliers under one roof – to explore everything that’s new, as well as catch up with some old friends.

 

Like SME, Cognito has a long history in the field service industry and has exhibited at the show many times – as can be seen in these photos, a selection from recent years:

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More success for Cognito customer Swale Heating as they continue to grow

Posted by Emily Mason on April 9, 2014

Swale Heating, a Cognito customer for more than 10 years now was recently awarded a 10 year heating servicing and repairs contract worth £3.6m. This is the latest in a long line of success stories for Swale, which has continued to grow and expand ever since it started in 1972.

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