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News & Events

Keeping you up to date

Steve Alderson

SVP Service Operations

Recent Posts

Cognito adds another strategic partner

Posted by Steve Alderson on October 15, 2014

Cognito is proud to announce a new partnership with Leadent Solutions, the leading workforce management solutions provider to the utilities sector. The agreement is the latest in a series of recent moves by Cognito to team up with expert providers in new vertical markets and expand its footprint in the UK.

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Industry Leader Joins Revolution

Posted by Steve Alderson on June 3, 2014

Fresh from his experience of building 360 Scheduling to be one of the world’s leading providers of dynamic scheduling software, Laurent Othacéhé has taken a major role in the next wave of mobile workforce management innovation.

Laurent is joining MWM specialist Cognito as Sales & Marketing Director, as it brings its revolutionary new offering to market. Fieldforce iQ offers a radical new approach that enables field service organisations to outperform even their fiercest competitors and drive sustainable growth.

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“HEARTBLEED”

Posted by Steve Alderson on April 10, 2014

You may have recently heard or read about a vulnerability that has been identified in the popular OpenSSL cryptographic software library. The vulnerability itself called “Heartbleed” allows the stealing of the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet and the issue allows anyone on the Internet with malicious intent to read the memory of the systems protected by the vulnerable versions of the OpenSSL software.

As Cognito use the OpenSSL cryptographic library, we wish to re-assure our customers that we have thoroughly investigated this issue and are pleased to confirm that we are in no way affected by this issue. In fact the vulnerability does not exist in the versions of OpenSSL currently deployed by Cognito.

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Service and success, a winning combination

Posted by Steve Alderson on June 14, 2013

Last year we celebrated our 20th anniversary of providing service excellence and we owe our success to our customers. Without their support we wouldn’t have grown in the way we have. We’d like to take this opportunity to share some of the great achievements of our customers.

Movers and Shakers

We work with a number of market-leading organisations across a wide range of service-centric industries and having the right people is just as important sometimes as having the right tools and technology.

Starting strong in 2013, our congratulations go to customers Vinci, Loomis, Lovell and Stanley who have announced new project wins and to Carillion, who’s support service division saw an increase in revenue. We’d also like to take this opportunity to wish one of our longest standing clients Status Heating, a happy 40th anniversary.

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Transport for London selects Cognito iQ to boost mobile workforce productivity

Posted by Steve Alderson on May 9, 2013

Complete Cognito back-end and mobile solution aims to improve passenger experience and ensure employee satisfaction

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