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Cognito iQ - Summer 2016

Cognito iQ

Independent Software Providers

Mobile Workforce Management Solutions and Analytics

Quite simply we develop the most advanced mobile workforce management solutions and operational performance analytics in the world.

That’s the reason why the biggest names in Field Service, Facilities Management, Courier and Retail Logistics and Utilities rely on the Cognito iQ platform to run their mobile workforce operations. Solutions which are highly functional, robust and incredibly reliable. We support over 40,000 mobile workers, engineers, technicians and drivers in the field, processing millions of bits of data every day. 

Our Consultants

We have a highly specialised team of consultants with over 65 years experience who will guide you through your implementation from start to finish, tailoring the solution to meet your objectives and minimising disruption to your business. 

Our unique consultancy process identifies areas of operational and commercial opportunity and provides a clear evaluation of costs, delivery and return on investment.

Our Service

UK based in-house team, offering expert advice and support 24 hours a day, 365 days a year.

Our proactive approach to service, ensures our customers realise the maximum benefit of their investment both now and in the future.

From the very first point of contact through to our ongoing UK in-house support, we strive to provide the very best in customer excellence.

We offer a range of support services including:

  • Dedicated ITIL qualified service managers
  • Regular service and account reviews
  • Advice and support for continual improvement
  • In-house help desk
  • Support for Mobile Software & Infrastructure
  • Network management, monitoring and support

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