Careers @ Cognito iQ

We are looking for a great senior UI developer who is proficient in React.js to work in a fast-paced, Agile, continuous delivery team, using the latest UI and Cloud technologies.  We are looking for someone with a passion for delivering awesome user experiences with a focus on quality and accuracy. The successful candidate will work closely with the Product Owner to translate concepts and mockups into reality, and collaborate with the development team to define, refine and estimate user stories. They will also design code for simplicity, maintainability and performance. Our ideal applicant will be able to develop new, responsive, user-facing features using React.js., build unit and deployment tests to ensure quality and accuracy, and be able to review code, providing valuable, constructive feedback.

The right candidate must have experience in UI development in a commercial environment. They will have a knack for creating captivating user experiences with a focus on usability, and have experience and understanding of working in an Agile team. Strong problem-solving and communication skills are essential for this role. The successful applicant must be proficient in a number of languages including (but not limited to):

• React / Redux
• Modern Javascript ES6/7
• TDD (Jest / Jasmine / Mocha / Chai etc.)
• Node / NPM
• Responsive CSS design (e.g. Material design / Bootstrap or equivalent)
• The React ecosystem
• RESTful APIs and JSON

Cognito iQ are currently searching for a Principal Consultant for its OPA Solution. The successful post-holder will engage across the pre and post-sales process to help create and position the value of our OPA Solution and engage with our customers through the implementation, ensuring and demonstrating ROI. This engagement, typically with the customer’s Executive Sponsor or Change Manager, will be co-located (typically at their offices) during the implementation stage. The Principal Consultant will aim to understand the customer’s business challenges and using OPA, consult with them to show the evidence from their data and construct solutions to address their challenges. Based on experience gained in the Industry the Principal Consultant will also proactively identify improvement opportunities and recommend these to customers, in both instances clearly demonstrating the ROI on their investment. The Principal Consultant will engage with customers at a very senior level and build long term trust-based relationships with them. Typically, they will engage, day to day, with Operations Managers and even with Couriers or Field Service staff. As such they will need to be able to demonstrate excellent communication and relationship management skills. The Principal Consultant will have outstanding analytical skills and be able to effectively utilise available business intelligence to deliver tangible results, through operational/process efficiency, marketing effectiveness and improved customer experience.

The right candidate will have a successful, proven experience in a consulting role, have detailed knowledge and experience of the Field Service Industry in an operations role, and have the ability to quickly form and develop relationships at senior levels within an organisation, where they can gain credibility and influence others. They will be confident in their ability to run workshops and meetings to solicit and agree expected outcomes with customers and do this with their excellent verbal, written (e.g. customer reports) and presentation skills. The successful applicant will also be willing to travel regularly (75%) providing on-site support to customers.

There’s never been a better time to join Cognito. We have a daring vision and a powerful, expanding product set that helps organisations with mobile workforces realise their boldest objectives. Clearly, this demands exceptional innovation from the best and brightest minds – this is where you come in.

We’re looking for a candidate who can provide accurate advice to internal and external users in support of Cognito products and services. They will respond to, escalate and resolve all calls according to Support procedures and SLA targets and take ownership of the call throughout its life-cycle, while they ensure that the ITSM and JIRA system is kept up to date with all relevant details. They’ll resolve the immediate incident and investigate any underlying problem to identify ‘workarounds’ and permanent fixes, and proactively monitor the infrastructure, taking corrective action as necessary.

The right candidate will have exceptional personal organisation skills – this includes being logical, systematic and be able to prioritise workload and resources. Their attention to detail will be excellent. They will be able to quickly establish a great rapport with both our internal teams and external customers, and continually prove their credibility. They will have experience working with bespoke applications, and have a good knowledge of networking (Traceroute, ping, routing tables). The successful candidate will have some programming or scripting experience, and have had exposure to Linux / Unix, and AWS.

Cognito iQ is searching for a experienced cloud / DevOps engineer with experience of AWS to join our Cognito iQ Platform Development Team. To be successful in this role, cloud technologies must be your passion and not just your job. You will need to be an enthusiastic and ambitious technologist with strong communication skills and proven capabilities in designing secure cloud infrastructure from the ground up, this includes everything from VPC level networking to serverless deployment mechanisms like AWS CodePipeline. You’ll be driven by the desire to satisfy and inspire our customers through timely delivery of innovative software solutions.

The ideal candidate will love coding and putting things into production, and have an in depth understanding of IAC tools such as Terraform or CloudFormation. They will have a deep understanding how to develop and deploy in a serverless world (why worry about servers?), and in-depth working knowledge of AWS services such as CodePipeline, Lambda, Amplify, Cognito and DynamoDB. They will also  advocate for and create a culture of excellence around continuous deployment to a production environment. Essential to the role is experience working with AWS Serverless technology stack, as well as experience in architecting DevOps infrastructure , and experience in writing in at least one language (Java, Go, Python).