Twenty-four hours of network downtime is bound to be bad for business, especially a large mobile operator, with millions of consumers crying “epicfail” all over social media.
But what about businesses with huge remote workforces that rely on this technology? Will those historically opposed to it be using this to say that mobile technology for workforce management is flawed, and therefore we should go back to traditional methods of working?
These one-off situations, whilst newsworthy and extremely unexpected for customers and businesses alike, are fortunately very rare. As such, the benefits of the new generation of smartphone and handheld-equipped workers out in the field are too great to ignore.