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Take a closer look at what's on our mind

How Cognito iQ Uses ELK and Logz.io for Monitoring and Customer Support

Posted by Chris Funderburg on November 4, 2016

Following the move of Cognito iQ’s infrastructure to the cloud and the growing needs of both the engineering and support teams at the company, the existing methods and tools used for monitoring and logging became too costly. The manual work involved in extracting critical insights from the data consumed too many valuable resources from the developers.

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#doxlon - September 2016

Posted by Chris Funderburg on September 20, 2016

Cognito iQ’s Cloud Engineering team has an ongoing mission of attending tech events to raise the company’s technical profile, learn more about emerging technologies, and make connections with other industry professionals.

In that spirit, the whole Cloud Engineering team took a field day out to London yesterday to visit the Devops Exchange London Meetup (or #doxlon for short).

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Considering a device refresh?

Posted by Paula Borcherds on September 1, 2016

Choosing a new device for your workforce is not easy:

  • Consumer v rugged?
  • Android v Windows? 

With so many devices on the market, the choice is endless.

One successful approach is to work backwards. Rather than looking at devices and then assessing if they meet your needs, establish what your device requirements are and source the market with an exact shopping list.

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Performance Management - Evolution or Revolution?

Posted by Georgina Barker on February 17, 2016

The way we manage field workers is always evolving:

  • 20 years ago most companies couldn’t communicate with workers in the field.
  • 10 years ago we were all manually scheduling tasks.

Each time a game-changing piece of technology comes along and takes service delivery to the next level, we wonder how on earth we ever did our jobs without it.

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Tech Overload – Stop And Smell The Silicon

Posted by Laurent Othacéhé on February 17, 2016

Even after 30 years in the IT industry, I’m still a proper geek and my heart warms every time a new gadget appears. Integrated geo-localisation? I want one! Self-diagnostics? Oh yes yes yes! Predictive despatching? I’m having impure thoughts now…

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