Cognito iQ | Field Service

A new era of Field Service

As the Covid-19 restrictions in the UK start to lift, we have been reflecting on the last year and the impact on the businesses in the read more >

The art of employee satisfaction and how you can achieve it

This year may have only just started, but it already feels like the year we start leaving things behind. The European Union, Trump, the read more >

Why being customer centric matters and how it will improve your business performance

When the postman knocked on my door and handed me my parcel containing a framed print, I felt that little jolt of joy a new delivery brings read more >

Mobile workforce management: analytics - the next big thing?

These days, most businesses with field-based workers have adopted some form of mobile workforce management software. Customers’ read more >

Why mobile workforce management is failing in the IT Services sector

Many implementations of mobile workforce management in IT services tend to have been carried out without regard of the unique needs in the read more >

Ten signs that it’s time to implement mobile workforce management

Mobile workforce management software can be a major asset for companies with field-based workers, such as engineers, technicians, couriers read more >

What is Mobile Workforce Management?

We’ve been writing a lot about Mobile Workforce Management lately, and we’ve had some requests to go back to basics. So here it is, a read more >

How mobile workforce management solves top field service challenges

Following on from our recent blogs focusing on trends in mobile workforce management solutions, and benefits of mobile workforce read more >

Ten key benefits of mobile workforce management

The market for mobile workforce management software is still growing rapidly which is not surprising as these solutions offer so many read more >

Five Mobile Workforce Management Trends to Look Out For

Five Mobile Workforce Management Trends to Look Out For The market for mobile workforce management has never been stronger, as more read more >

The 4 P's of Parcel Delivery

It’s widely accepted that a successful business will exceed its customers’ expectations. However, simply meeting customer expectations has read more >

What can the robots teach us?

There’s been a revolution on the streets of Milton Keynes. In October 2018, Starship Technologies launched the UK’s first robotic parcel read more >

Field Service

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Field-Service operations are complex

Multiple people, multiple processes, lack of visibility, plans vulnerable to unpredictable, short-notice changes... Standard BI tools aren't effective in such tough environments.

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