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Field Service
Fire and Security 

Exceptional mobile and
analytics solutions.

For organisations with flawless as a forte

When it comes to installing and maintaining fire and safety equipment, providing a timely and professional service is of the utmost importance. From initial installation to the on-going maintenance that ensures life-saving protection equipment continues to work as it should, your technicians carry out a variety of skilled services throughout their working day. 







 

 

Our products are designed to meet the challenges of the Fire & Security sector.

A typical day will involve juggling a range of planned and unplanned tasks, assigning the right skills for the job whilst ensuring the whole field team is well utilised.

Our solutions give you more visibility of your people, resources and tasks and provide detailed analysis of performance so you can spot areas of improvement and opportunities to gain competitive advantage.

We've brought together nearly 30 years of field service experience with the latest machine learning techniques to create products that will give you:

  • Visibility of all activity in the field - technicians and tasks

  • Ability to prioritise tasks and assign them to individuals with the neccessary skill set

  • Monitor service level agreements and act in real time before breaches occur

  • Ability to capture customer signatures for compliance and monitor customer satisfaction levels

  • Plus much more

 

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The benefits

Learn more about the three key benefits of our solutions.


Transform your field service organisation from...

Excellent to Exceptional

Read our latest white paper to discover the seven steps to exceptional field service.

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Ready to get started? Or want to find out more?

Our friendly team of experts are here to help you on you journey.