Industries

Field Service

We work with the UK's leading field service organisations, to help them deliver award-winning service.

Some customer highlights:

• 30% Increase in engineer productivity
• 98% First Time Fix Rate
• 50% Reduction in customer complaints
• 25% Reduction in car stock
• Winner of National Customer Service Award

Case Studies Capability Briefs

Facilities Management

Cognito iQ helps field workers:

• Locate and identify assets
• Estimate work and costs
• Repair and fit parts on multiple assets
• Capture meter readings
• Switch and suspend multiple tasks
• Create stock pick up/drop off activites
• Capture vital activity information on or offline

Case Studies Capability Briefs

Courier, Transport & Retail Logistics

Our Cognito iQ EPOD/C (Electronic Proof of Delivery/Collection) solution provides a user-friendly workflow on any operating system or mobile device.

• Electronic driver manifest
• Real-time delivery/collection updates
• Accurate OTIF measurement
• GPS Location detection & ‘Out of Location’ Alerting
• Rapid Barcode Scanning
• Secure Courier Logon/Workflow locking

Case Studies Capability Briefs

Utilities

We work across all areas of the utility industry, to provide mobile solutions for:

• Groundworks
• Asset Management
• Meter Reading
• Smart Metering
• Performance Management
• SIM Score Capture

Offline working capability ensures that worker activity information is captured in or out of network coverage.