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Cognito iQ Mobile Industry Specific Workflows

Mobile workforce management to suit your individual business needs

We provide industry-specific workflows for leading organisations in the following sectors:

  • Field Service
  • Facilities Management
  • Courier Services
  • Retail Logistics

Our best-practice workflows are based on expertise in these areas but can be configured for any mobile workforce.

Quote from heateam

Field Service

We work with the UK's leading field service organisations, to help them deliver award-winning service.

Some customer highlights:

  • 30% Increase in engineer productivity
  • 98% First Time Fix Rate
  • 50% Reduction in customer complaints
  • 25% Reduction in car stock
  • Winner of National Customer Service Award

Case Studies Capability Briefs

Facilities Management

Cognito iQ helps field workers:

  • Locate and identify assets
  • Estimate work and costs
  • Repair and fit parts on multiple assets
  • Capture meter readings
  • Switch and suspend multiple tasks
  • Create stock pick up/drop off activites
  • Capture vital activity information on or offline

Case Studies Capability Briefs

Quote from CitySprint

Courier, Transport & Retail Logistics

Our Cognito iQ EPOD/C (Electronic Proof of Delivery/Collection) solution provides a user-friendly workflow on any operating system or mobile device.

  • Electronic driver manifest
  • Real-time delivery/collection updates
  • Accurate OTIF measurement
  • GPS Location detection & ‘Out of Location’ Alerting
  • Rapid Barcode Scanning
  • Secure Courier Logon/Workflow locking

Case Studies Capability Briefs

Limitless performance at scale Play

Limitless performance at scale

We've supported Hermes to grow their business from delivering 1.5 Million parcels on their busiest day in 2016 to 1.9 Million parcels on their busiest day in 2018. Imagine what we could do for you.

Staffing up without stress Play

Staffing up without stress

Does finding, equipping, on-boarding, training and managing couriers give you a headache? We can ease your pain by ensuring seasonal workers are up and running quickly and easily.

Bespoke customer-driven innovationv2 Play

Bespoke customer-driven innovation

Staying ahead of customer requirements is an ongoing challenge for the courier sector. How would you like a bespoke mobile solution, which fits your needs, but also evolves as your needs change?


Stanley Security
Konica Minolta
Transport for London
St Gobain
PH Jones