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Field Service
IT Services 

Exceptional mobile and

analytics solutions.

 

Designed for IT services organisations.
 

Cognito iQ IT Solutions

Increased visibility of service delivery, empowering staff to complete jobs effectively first time, meeting challenging SLAs and delivering higher quality service at reduced operational cost.








 

 

Our products are designed to meet the challenges of the IT Services sector.

We'll help you create a cycle of reduced costs and productivity improvements, so you can gain competitive advantage and stay profitable, even when margins are tight.

We've brought together nearly 30 years of field service experience with the latest machine learning techniques to create products that will give you:

  • Visibility of all activity in the field - technicians, resources and tasks

  • Ability to act in real time to anticipate and prevent problems before they occur

  • Control over KPIs so you can maximise productivity and improve employee engagement

  • Insight into ongoing opportunities to improve your operational performance

 



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The benefits

Learn more about the three key benefits of our solutions.


Transform your field service organisation from...

Excellent to Exceptional

Read our latest white paper to discover the seven steps to exceptional field service.

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Ready to get started? Or want to find out more?

Our friendly team of experts is here to help you on your journey.