Konica Minolta has won the BLI PaceSetter Award for Serviceability and Support 2020-2021 in Western Europe awarded by Keypoint Intelligence for the second time.
With Cognito iQ flagged as a platform that supported the win, the recognition honours the OEM that offers the best-designed tools, programs and trainings to enhance the serviceability of its products and services.
Authored by Cognito iQ’s COO, Dave Webb, this white paper demonstrates how field service organisations can achieve results from situation analysis through goal setting and metrics, to motivating employees and finally keep a loop of continual analysis for continual success.
Cognito iQ is delighted to announce that their cloud-based Mobility and Analytics software and services are now easily accessible to the UK Public Sector through the Government Digital Marketplace.
The Government Digital Marketplace is an online service for public sector organisations to find people and technology for digital projects. Any public sector organisation, including agencies and arm’s length bodies, can buy using the Digital Marketplace.
We’re delighted to announce the launch of our new and improved website. On top of a much slicker navigation and homepage, we’ve created a raft of brand new content aimed at helping new visitors to research their requirements and also to assist existing customers to get more from the products they already have.
In Cognito iQ’s annual customer satisfaction survey for 2019, 100% of our customers that responded to our survey rated us from Good to Excellent in every category.
Cognito iQ’s customers depend on our software to keep their field service and last mile delivery networks operational and efficient on a daily basis, meaning their satisfaction is a critical benchmark.