Cognito will be demonstrating the latest release of the company’s strategic service platform Cognito iQ at Service Management Expo (SME), 2015 on Tuesday 16th – Thursday 18th June at London’s Excel.
Cognito iQ is a revolutionary system for managing mobile workers, assets and resources, to achieve peak performance. Cognito’s radically different approach is derived from Continual Improvement techniques, which originated in manufacturing, and have had a major impact in other industries, in particular in the world of sport. Despite this, Continual Improvement has not been widely adopted by service organisations, largely because of the difficulty of observing and measuring the performance of a mobile workforce. Cognito iQ is the first solution to give managers the information they need to optimise day-to-day workforce performance and systematically drive long-term improvement.
Service organisations can learn a lot from high achievers in sports; SME highlights will include Karren Brady CBE, Ranulph Fiennes OBE and Chris Hoy MBE delivering keynote speeches on the themes of team work, leadership and challenges - themes that resonate with the ethos at Cognito as we offer our unique and forward thinking enterprise mobility to the market.
Cognito CEO, Laurent Othacéhé, says
“Cycling’s Team GB had phenomenal success under Coach Dave Brailsford, and his philosophy of Continual Improvement, so we are particularly excited to be sharing an arena with Chris Hoy, SME Keynote and Team GB medal winner. Cognito iQ will provide the platform to enable service leaders to radically change their approach to performance management, and Chris Hoy will provide the inspiration.”