Cognito iQ the leading provider of mobile workforce management solutions and analytics is delighted to announce its partnership with ServicePower Inc., a market leader in workforce management software.
The combination of Cognito iQ’s leading mobile workforce platform and Operational Performance Management analytics integrated with ServicePower’s scheduling solution, provides a compelling offering to any business with a mobile workforce people, anywhere in the world. Together the applications provide field service organisations with the ability to fine tune operations, drive productivity and enhance the customer experience.
With pressures on service companies to constantly deliver improved customer service, faster and more effectively, this partnership comes at the perfect time.
Laurent Othacéhé, CEO Cognito iQ commented “Our respective solutions are complementary and together surpass any other offering in the market today. We are excited about joining forces with ServicePower and look forward to helping businesses across the globe transform their field service operations”.
Marne Martin, CEO, ServicePower said “ServicePower is excited by the opportunity to offer our customers the additional, predictive analytics provided by Cognito iQ. When combined with our mobile workforce management software, field service organisations improve productivity, mobilise field processes and immediately fine tune operations ensuring the best customer experience.”
About Cognito iQ
Quite simply we develop the most advanced mobile workforce solutions and operational performance analytics in the world.
That’s why the biggest names in Field Service, Facilities Management, Courier and Retail Logistics and Utilities rely on the Cognito iQ platform to run their mobile workforce operations. Solutions which are highly functional, robust and incredibly reliable. We support over 40,000 mobile workers, engineers, technicians and drivers in the field, processing millions of bits of data every day.
ServicePower is the only mobile workforce management platform which facilitates true, multifactor schedule optimisation and intelligent dispatching to employed or contracted workforces, while providing the most robust claims and warranty management software in the industry, as well as full mobilisation of on-site process to support every field based event. ServicePower’s platform supports organisations with high transaction volumes, high asset values or high personnel costs as each transforms their businesses, capturing new business opportunities and producing measurable, valuable customer outcomes.
For more, visit servicepower.com