For the last 20 years, the world of mobile workforce management hasn’t stopped moving - and neither has Cognito. With customer expectations continuing to rise and product differentiation increasingly difficult to achieve, we remain at the forefront of innovation and field service best practice.
By moving with the times and staying ahead of the game, we’ve been able to successfully help clients drive higher levels of field force performance, meet and exceed customer expectations and deliver consistently excellent service.
We have matched a recent shift in customer thinking with our own change of gear. We’ve created innovative products based on new knowledge and the latest technologies, placing the field worker at the heart of the customer service experience. The launch of our flagship Fieldforce iQ platform is a recent example of us continuing to meet our customers’ evolving needs, in an ever-changing and ever more demanding customer-centric world.