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Field Service
OEM

Exceptional mobile and
analytics solutions.

Designed for organisations that thrive on innovation

 Any business utilising your machinery depends on its efficiency. For a manufacturing company it could be the lifeblood or their business or it could be a machine that is essential in an office environment. In today’s challenging climate, any unplanned machine downtime can quickly impact your customer’s cash flow and reputation, so you need to respond quickly.










 

 

 

Our products are designed to meet the challenges of the OEM sector.

Our aim is to enable OEM customers to deliver a rapid response, getting the right technician and parts to the right place inside an SLA.

We've brought together 30 years of field service experience with the latest machine learning techniques to create products that will give you:

  • Visibility of all activity in the field - technicians, resources and tasks

  • Control over KPIs so you can maximise productivity for example first time fix rate

  • Insight into ongoing opportunities to improve your operational performance for example analysis of your average response times

  • Visibility of stock and parts across the whole operation

  • Plus much more

 
 
 

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The benefits

Learn more about the three key benefits of our solutions.


Transform your field service organisation from...

Excellent to Exceptional

Read our latest white paper to discover the seven steps to exceptional field service.

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Ready to get started? Or want to find out more?

Our friendly team of experts are here to help you on your journey.