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Angela Crittenden

Marketing Coordinator
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Recent Posts

The 4 P's of Parcel Delivery

Posted by Angela Crittenden on May 23, 2019 10:31:28 AM

It’s widely accepted that a successful business will exceed its customers’ expectations. However, simply meeting customer expectations has long been the golden chalice for many a service or operations director. Those expectations are after all, a moving target. What was once thought of as exceptional service has simply become expected service in the eyes of the discerning consumer; and none more so than one wanting a parcel to be delivered.

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Managing the distributed workforce in FM

Posted by Angela Crittenden on Nov 6, 2018 3:35:02 PM

Cognito iQ has been helping companies capture data from the field through our mobile applications for over 20 years. Today, we work with Facilities Management (FM) companies to help them with one of the biggest challenges in the industry: getting the best from their distributed workforce.

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